Patient Resources

Patient & Family Help

“…very compassionate & caring to our urgent situation“ – Mary Jackson

At BestCare Air, we are committed to providing caring, expedient air transportation services to all of our patients. We believe taking care of the needs of our patients and their families comes first. Our BestCare Air team is by your side every step of the way of your journey


BestCare Air is a leader in:

Patient Care

The air ambulance team of BestCare Air will arrange and coordinate care for patients with any condition and will fly to any destination worldwide. We have over 17 years experience working in the Texas Medical Center, the world’s largest medical center. Everyday, we work together with world renown physicians and institutions to bring you world class health care.

Simplified Flight Process

We will assign a flight coordinator that will walk you through our simplified flight process. We will communicate with all parties to make accommodations for care during travel.

Medical Aircraft

Each air ambulance aircraft is configured for specialized medical needs while keeping the patient safe and comfortable. All of the aircraft feature pressurized cabins, state of the art medical equipment capable of delivering M.I.C.U level of care and meets and exceeds all FAA standards to ensure first-rate quality of care.

Frequent Patient Questions 

View More Patient Transport Questions

Helpful Forms & Documents

New Forms and Documents coming soon. Contact BestCare Air for any document or form requests.